New policies for a new era:

1. We will stagger appointment times to lessen customer interactions and number of people in the building. 
2. We will keep our robust sanitation procedures of the rooms, including sanitizing the insides of the pods and high touch areas between each session. We are proud to have the advantage of float pods that drain completely in between each session. This not only guarantees 100% of the water has been sanitized, but that we can clean the inside of all the walls of the float pod.
3. We will be integrating UV-C light sanitization of each service suite between sessions.
4. We will be closed on Mondays for deep cleaning and sanitization.
5. The lounge will remain closed until community gathering is reasonable. 
6. All appointments will need to be prepaid before coming in for the appointment. 
7. If buying retail, customers need to have their desired method of payment stored on their account. Alternatively, customers may read off their information to us over the phone (for privacy) to pay.
8. All waivers and documents will need to be completed before arrival.
9. All service instructions and tours will be pre-recorded and sent out to clients in their confirmation emails. 
10. Upon arrival, clients will need to text us to inform us they have arrived. When we are ready to receive them, we will text them to tell them where to stand to have their temperature taken before entering the building. 
11. We will temporarily not be offering slippers, reusable water glasses, or beauty bar items such as hair dryers. Our water fountains and bottle filler will be available for use. Sauna members will receive one sanitized, free drift water bottle. Any other spa guests will need to bring a bottle to fill up with water. 
12. The Lucia Light and Oxygen Bar will be temporarily closed as we gain our footing. We will then reopen the Lucia Light for repeat customers followed by new customers. The oxygen bar will remain closed until it is safe to reopen the lounge. 
13. Masks (PPE) are required for entry. If the customer does not have a mask, we will have them for sale at the cost we bought them. You do not need to wear them during their service.
14. Please always arrive 15 minutes prior to your appointment time.
15. Our employees are being encouraged to maintain their social distancing practices both inside and outside of work. 
16. When service is over, please know that you can talk with the staff keeping your 6’ distance and not sitting on any furniture.

Float Suite Sanitation

Our basic objective was to create a float center with comprehensive water cleaning and treatment system that allows numerous consecutive clients to use the sensory deprivation cabins in an impeccably hygienic and spotless environment.  The system provides unparalleled hygiene – thanks to our external water reservoir tank and our complex 4+1 steps water cleaning filtration system. The water cleaning system is the outcome of years of float cabin development with the help of a team of experts. Before and after every client session the float cabins are emptied/drained and the total volume of water is cleaned and filtered twice using four different methods.  The water regeneration process consists of chemical, physical and mechanical cleaning methods, achieving a perfect result.  The cabin’s antibacterial material and the disinfection performed on the inner surface of the float cabin after each session provide a clean, safe environment for the perfect relaxation experience.